Writer: Stuart Smith
Date:Wednesday August 27 2008
To many subscribers to Wolves World, the subscription section of the clubs' official site living outside of the West Midlands, match day commentary is a prime reason to fork out a fiver a month a month.
It's certainly one of the main selling points when it comes to marketing it.
So you'd think that if fans were going to be encouraged to pay for a service, there would be some kind of guarantee of its availability.
Frequently, the official commentary isn't avalable at kick off. Often it's not there until the second half, sometimes not at all.
But for the Rotherham match, Wolves World went one better.
They provided the final, most unforgivable insult.
Coverage of the Baggies match against Harlepool.
Do you United fans get served up City games?
Do Reds get to offered up the glory that is Joleon Lescott?
I think not.
Luckily, there was the usual alternative of listening to the Rotherham coverage, which whilst being enlightening if you wished to find out about the Millers current points crisis, did little to convey the facts from a Wolves perspective.
At times it might have been a Five Live talk show, so far removed from the action were the duo now chatting to a global golden audience.
What we did get was occasionally verging on Colemanballs.
'Kightly corner to Andy Kee... err no, i think that's a defender?'
'I think it were Collins...'
The well known seperated at birth twins, the 6 foot three brown haired Neill Collins, and the 6 foot blonde Andy Keogh causing confusion to the poor commentary pairing, unaware of the gold and black additions to their usual audience.
'Substitution fer Wolves. Dunno who this is, I'm goin fer Jones
'Ahh right, it's Elliott.'
No such problems identifying Carl Ikeem, and Chris Ihwellieyoumo though.
Their only saving grace was the fact one George has left the club and the other is injured.
I'd probably stuggle to name a single Rotherham player by sight myself, so this isn't aimed at the guys with the mic's obviously struggling to identify players they've never seen before.
It's aimed at the fact that once again, paying Wolves fans did not recieve the product they faithfully pay for every month.
Previously, when complaints have been made directly to the club regarding the shoddy match day service, the response has been that they're not directly responsible for the site, and to contact the organisation that runs it.
You'd have a better chance getting a sensible answer from Helen Keller, particularly when it matters, when the match is being played.
Does no one at the club realise that whilst the service may not be under their control, it is THEIR 'brand' and THEIR reputation that gets tarnished everytime Wolves fans all around the World get let down?
You might say 'well don't pay for it.'
But I like my nose, and I'd rather leave it where it is, no matter how spiteful I feel toward my face.
In the interest of balance, if anyone at the club reads this, particularly if your name is Rose, we'd be only too happy to publish your take on the situation, hopefully explaining what steps are being taken to rectify this farcical situation.
Just click the envelope next to my name toward the top right of the page.
We'll keep you posted.
Date:Wednesday August 27 2008
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